Prolific Banking Privacy Policy

Prolific Banking values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, platform, and related services (collectively, the "Services").

This Privacy Policy complies with applicable U.S. privacy laws, including the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), and similar laws enacted in other states.

1. Information We Collect

We collect the following categories of personal information when you use our Services:

• Identifiers: Name, email address, phone number, job title, and business contact details.
• Commercial Information: Records of products or services purchased, obtained, or considered.
• Internet/Network Activity: Log files, IP address, browser type, device identifiers, and usage data related to your interaction with our Services.
• Professional/Employment Information: Information you provide as part of a business relationship.
• Inferences: Insights derived from other information collected to improve our Services.

We do not collect sensitive personal information (such as Social Security numbers, government IDs, or consumer financial account details) unless specifically required to deliver Services under contract.

2. How We Use Your Information

We use personal information for the following purposes:

• To provide, maintain, and improve our Services.
• To communicate with you, including responding to inquiries.
• To support account registration, authentication, and security.
• To process transactions and deliver contracted Services.
• To detect, investigate, and prevent fraud or security incidents.
• To comply with legal obligations and enforce agreements.

We do not"sell" personal information as defined under CCPA/CPRA or other state laws, nor do we share personal information for cross-context behavioral advertising.

3. How We Disclose Information

We may disclose personal information to:

• Service Providers and Contractors: Entities that support our operations (e.g., hosting, analytics, security).
• Business Partners: When providing Services jointly with trusted partners, as directed by you.
• Legal and Compliance: To comply with law, regulation, legal process, or enforceable governmental request.
• Corporate Transactions: In connection with a merger, acquisition, financing, or sale of assets.

All third parties are required to handle personal information consistent with this Privacy Policy and applicable law.

4. Privacy Rights for California Residents

If you are a California resident, you have the following rights under the CCPA/CPRA:

• Right to Know: Request details about the categories and specific pieces of personal information we have collected about you.
• Right to Delete: Request deletion of your personal information, subject to certain exceptions.
• Right to Correct: Request correction of inaccurate personal information.
• Right to Opt Out of Sale/Sharing: We do not sell or share your personal information.
• Right to Limit Use of Sensitive Personal Information: We do not use or disclose sensitive personal information beyond what is legally permitted.
• Right Against Discrimination: You will not be discriminated against for exercising your privacy rights.

5. Privacy Rights for Residents of Other States

Residents of other U.S. states with consumer privacy laws—including Virginia, Colorado,Connecticut, Utah, Iowa, Indiana, Montana, Texas, Oregon, Delaware, Tennessee, and New Jersey—may also have rights under their respective laws. These rights may include:

• The right to access, correct, or delete personal information we maintain about you.
• The right to obtain a portable copy of your personal information.
• The right to opt out of targeted advertising, the sale of personal information, or certain types of data sharing.
• The right to restrict or object to certain processing activities.

Prolific Banking will honor these rights consistent with applicable law.

6. Exercising Your Rights

You may exercise your privacy rights by contacting us at:

• Email: privacy@prolificbanking.com
• Phone: 1-833-PROLIFC (776-5432)
• Mail: Prolific Banking, 1230 Peachtree Street NE, Suite 2520, Atlanta, GA 30309

We will verify your request as required by law and respond within the legally required timeframe.

7. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy or as required by law.

8. Security

We use technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.

9. Children's Privacy

Our Services are not directed to, and we do not knowingly collect personal information from, children under 16 years of age.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If material changes are made, we will notify you by updating the "Effective Date" above.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: